Professional Services Platform Architecture for Workflow Sync Across CRM, ERP, and PSA Systems
Designing a professional services platform that synchronizes workflows across CRM, ERP, and PSA systems requires more than point-to-point APIs. This article outlines an enterprise architecture for Odoo-centered integration, covering middleware, REST APIs, webhooks, event-driven patterns, security, observability, resilience, cloud deployment, migration strategy, and AI-enabled automation.