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Healthcare Workflow Fragmentation and Its Impact on Operational Resilience

Healthcare organizations rarely fail because of a single system outage. They struggle when fragmented workflows across clinical support, procurement, finance, maintenance, inventory, and partner operations weaken visibility, slow decisions, and increase recovery time. This article examines how workflow fragmentation erodes operational resilience, where the biggest bottlenecks emerge, and how leaders can use ERP modernization, workflow automation, integration governance, and cloud operating models to build a more resilient healthcare enterprise.